Extended Warranties
Projector Warranties
Hitachi
DOA: 28 days from date of purchase
DOA Claim: Contact Medium Customer service on tel 0208 606 6396 or alternatively email customerservice@medium.co.uk
Warranty Terms: Typically 3 years loan out unless other conditions apply.
Warranty Claim: Contact Hitachi Service Care tel 01628-43201 or www.myrepair.co.uk/hitachi
Requirements: You will be required to provide model number, serial number, date of purchase, fault description and address of product location.
Casio
DOA : At time of purchase
DOA Claim: Contact Medium Customer service on tel 0208 606 6396 or alternatively email customerservice@medium.co.uk
Warranty Terms: 3 years Return to base
Warranty Claim: Contact Medium Customer service on tel 0208 606 6396 or alternatively email customerservice@medium.co.uk
Requirements: You will be required to provide model number, serial number, date of purchase, fault description and address of product location
Canon
DOA: 28 days from date of purchase.
DOA Claim: Contact Medium Customer service on tel 0208 606 6396 or alternatively email customerservice@medium.co.uk
Warranty Terms: 3 year Return to base.
Warranty Claim: Contact Medium Customer service on tel 0208 606 6396 or alternatively email customerservice@medium.co.uk
Requirements: You will be required to provide model number, serial number, date of purchase, fault description and address of product location.
NEC
DOA: 12 days from date of purchase
DOA Claim: Contact NEC service on tel 0208 752 3535
Warranty Terms: 3 Year Hot Swap with de-intsall/ re-install
Warranty Claim: Contact NEC service on tel 0208 752 3535
Requirements: You will be required to provide model number, serial number, date of purchase, fault description and address of product location.
Flat Panel Display Warranties
LG
DOA: 28 days from date of purchase.
DOA Claim: Contact Medium Customer service on tel 0208 606 6396 or alternatively email customerservice@medium.co.uk
Warranty Terms: Plasma/ LCD TVs have a 1 year Collect, Repair and Return. Commercial Plasma/LCD Monitors have a 3 year onsite swap out.
Warranty Claim: Contact LG Customer Service tel 0870 873 5454.
Requirements: You will be required to provide model number, serial number, date of purchase, fault description and address of product location.
NEC
DOA: 28 days from date of purchase.
DOA Claim: Contact NEC service on tel 0208 752 3535.
Warranty Terms: 2 Year Hot Swap.
Warranty Claim: Contact NEC service on tel 0208 752 3535.
Requirements: You will be required to provide model number, serial number, date of purchase, fault description and address of product location.
Samsung
DOA: 28 days from date of purchase.
DOA Claim: Contact Medium Customer service on tel 0208 606 6396 or alternatively email customerservice@medium.co.uk
Warranty Terms: 3 years on site exchange.
Warranty Claim: Contact Samsung Corporate Line tel 0870 241 6893 option # 1.
Requirements: You will be required to provide model number, serial number, date of purchase, fault description and address of product location.
Interactive White Board Warranties
Hitachi
DOA: 28 days from date of purchase.
DOA Claim: Contact Medium Customer service on tel 0208 606 6396 or alternatively email customerservice@medium.co.uk
Warranty Terms: 3 Year Return to base.
Warranty Claim: Contact Hitachi Software Europe service on tel 0207 246 6868.
Requirements: You will be required to provide model number, serial number, date of purchase, fault description and address of product location.
Video Conferencing Warranties
Aethra
DOA: At time of purchase.
DOA Claim: Contact Medium Customer service on tel 0208 606 6396 or alternatively email customerservice@medium.co.uk
Warranty Terms: 3 Year Collect Repair and Return ( except Vega Pro, Vega X3, Maia Star which is 2 Years )
Warranty Claim: Contact Medium Customer service on tel 0208 606 6396 or alternatively email customerservice@medium.co.uk
Requirements: You will be required to provide model number, serial number, date of purchase, fault description, configuration details and address of product location
Projection Screen Warranties
Medium
DOA: 28 days from date of purchase.
DOA Claim: Contact Medium Customer service on tel 0208 606 6396 or alternatively email customerservice@medium.co.uk
Warranty Terms: 3 Year Return to Base.
Warranty Claim: Contact Medium Customer service on tel 0208 606 6396 or alternatively email customerservice@medium.co.uk
Requirements: You will be required to provide model number, serial number, date of purchase, fault description and address of product location.
